New Albany, OH 43054, USA

Privacy statement

This Privacy statement discloses the privacy practices for the Royal Tern Software website (collectively, the “Website” located at Royal Tern Software Inc., an Ohio corporation, the provider of the Website (referred to as “us” or “we”), is committed to protecting your privacy online. Please read the following to learn what information we collect from you (the “User” or the “End User”) and how we use that information.

Changes to Privacy Policy

If we decide to change our privacy policy, we will post those changes to this privacy statement, the home page, and other places we deem appropriate so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it.

We reserve the right to modify this privacy statement at any time, so please review it frequently. If we make material changes to this policy, we will notify you here, by email, or by means of notice on our home page.

Information Collection and Use

we and our partner are the sole owners of the information collected on this site. We will not sell, share, or rent this information to others in ways different from what is disclosed in this statement.

Non-Personally Identifiable Information.

Non-Personally Identifiable Information is information that does not identify a specific End User. This type of information may include things like the Uniform Resource Locator (“URL”) of the website you visited before coming to our Website, the URL of the website you visit after leaving our Website, the type of browser you are using and your Internet Protocol (“IP”) address. We, and/or our authorized Third Party Service Providers and Advertisers, may automatically collect this information when you visit our Website through the use of electronic tools like Cookies and Web beacons or Pixel tags, as described in Items 4 and 8 of this Privacy Policy.

We use Non-Personally Identifiable Information to troubleshoot, administer the Website, analyze trends, gather demographic information, comply with applicable law, and cooperate with law enforcement activities. We may also share this information with our authorized Third Party Service Providers and Advertisers to measure the overall effectiveness of our online advertising, content, and programming.

Personally Identifiable Information.

Personally Identifiable Information is information that identifies a specific End User. When you engage in certain activities on the Website, such as registering, creating an account, ordering a product or service from us or our partners, submitting content and/or posting content in discussion forums, entering a contest or sweepstakes sponsored by us or our partners, filling out a survey, posting a review, sending us or our partners feedback, requesting information about our services, submitting an affiliate agreement, applying for a job, posting pictures or video or other media content or signing up for special offers from third parties through the Website (collectively, \“Identification Activities\”), we may ask you to provide certain information about yourself. It is optional for you to engage in an Identification Activity. If you elect to engage in an Identification Activity, however, we may ask you to provide us with certain personal information about yourself, such as your first and last name, mailing address (including zip code), email address, telephone number and date of birth. When you order products or services, we may also ask you to provide us with your credit card number, expiration date and authentication codes or related information. Depending on the activity, some of the information we ask you to provide is identified as mandatory and some is identified as voluntary. If you do not provide the mandatory information for a particular activity that requires it, you will not be permitted to engage in that activity.

Email Updates to Members.

The Website and our partners may periodically send service email updates announcing special offers and/or new features to registered users. If you want to stop receiving our email service announcements, please follow the procedures at the bottom of any email we send you.


We may ask you for Personally Identifiable Information at other times, including, but not limited to, when you enter sweepstakes, contests or promotions sponsored by a third party. If you choose to enter sweepstakes, contests or promotions of this nature, we may share your Personally Identifiable Information with third parties involved in the promotion so they can contact you. They may use that information to send you advertisements or other notices, and it is possible that your information may be shared with others.

Surveys and User Research.

The Website may conduct email and web-delivered surveys from time to time, as well as instant polls, to gather information about our audience. It is important to remember that taking these surveys and polls is entirely optional. You have no obligation to respond to them. We may share only the aggregate results of these surveys, not individual data, with our advertisers and partners to help them better understand our services and monitor the reach of their advertising on our service. We may also store some of the information that our users provide in these surveys to help us understand your interests and to make the site more useful for you.

Use of Cookies.

On the Internet, a \'cookie\' is a piece of information (a file) that a Web site transfers to a user\'s computer for record-keeping purposes. The use of cookies is common on the Internet. The process we may use to serve advertisements and to track use of our site may involve cookies. We may use Cookies to help us and our advertising service {(discussed below)} track the frequency and placement of advertisements. We may also use Cookies to enable us measure the aggregate or total usage and traffic to our site and to specific offerings. This aids us in producing content that best meets our user\’s preferences. In order to implement new services, we may use other types of cookies as well. We also may use cookies to understand better what parts of our site you like best. We may use that information to display advertisements that we think will be of particular interest to you. You may configure your browser to reject cookies, but this may interfere with some functionality of the Website. To find out more about changing your browser to reject cookies, we suggest the EPIC Cookies Page

Other Tracking Devices.

We may use other industry standrd technologies like pixel tags and web beacons to track your use of our Website pages and promotions, or we may allow our Third Party Service Providers to use these devices on our behalf. Pixel tags and web beacons are tiny graphic images placed on certain pages on our Website, or in our emails that allow us to determine whether you have performed a specific action. When you access these pages or open or click an email, pixel tags and web beacons generate a Non-Personally Identifiable notice of that action. Pixel tags allow us to measure and improve our understanding of visitor traffic and behavior on our Website, as well as give us a way to measure our promotions and performance. We may also utilize pixel tags and web beacons provided by our Affiliates and/or Marketing Partners for the same purposes.

Use of JavaScript.

On the Internet, a \'JavaScript\' is a scripting language for web pages. The use of JavaScript is common on the Internet. The Website uses JavaScript for certain functionality such as a displaying a counter of characters typed in by the user in \’contact-us\’, using a timer to return back the user to a previous screen in some cases and such. You may configure your browser to disable javascript, in which case it will interfere with some functionality of the Website. The Website assumes that the user would have JavaScript enabled in order to get the best user experience. If JavaScript is disabled, you may not be able to access some functionality of the site and you agree that you are knowledgeable about this aspect.

Sites You Visit.

As you access our Affiliate Sites and browse around the Wesite, the Website may store information about which pages and which Affiliate Sites you visit and other information presented in your browser\’s URL address line. The Website will use this information to help determine what our users are most interested in.

Other Third Parties.

The Website may share non-personal, aggregate, or summary, information regarding our users with other third parties not mentioned in this policy. This kind of information does not identify you individually, but is often used to provide general demographics or statistics.

Merger or Acquisition.

In the event of a business transaction, such as a merger, acquisition, reorganization, or sale of substantially all or a portion of our assets (including a website owned by us), you agree that the Website may transfer your Personally Identifiable Information to a third party as a part of such merger, acquisition, reorganization, or sale. However, Personally Identifiable Information would remain subject to this Privacy Policy.

Legal Authorities.

The Website may also disclose Personally Identifiable Information in cases when we have reason to believe that it is necessary to identify someone who may be violating the Website\’s User Agreement or may be causing injury to the Website\’s rights or property, other users, or anyone else. The Website may disclose Personally Identifiable Information of our users to government authorities at our discretion.

We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or comply with a judicial proceeding, court order, or legal process served on our Website; enforce or apply this Privacy Policy, our Website Terms of Use or other agreements; or protect the rights, property or safety of the Website, its Users or others.

Access to other sites through the Website

Our Affiliates Sites. You should be aware that when you are on the Website, you will have the opportunity to visit, or link to, other sites associated with us. When available, these sites would be identified as our \'Affiliates\' and/or - \'Partner Sites\' These sites are not owned or operated by the Website or us, but are part of a larger network of sites with which the Website may share content and advertising opportunities. We do not share Personally Identifiable Information of our members with these Affiliate Sites.

Linking to Other Sites. You may also visit independent web sites, not operated by the Website, that are connected to our network for our users. Such sites are operated by external, third-party service providers. Some of these sites will have their own separate membership processes and privacy policies. The Website does not control sites that are operated by others and so cannot be responsible for the information practices of these sites. Other sites may set their own cookies, collect data or solicit personal information. It is always a good idea to check the Privacy Policy and Terms of Use of any site before offering any of your personal information.


The Website use diligent efforts to protect the security and integrity of the information you provide to us once it is received on our systems. However, when you submit information about yourself to the Website over the Internet, the information may travel over many systems that are not under the control of the Website. In the case of payment for subscription, the information you provide is protected by secure servers of our payment processing service providers. The Website will make diligent effort to ascertain that our payment processing service provider\’s have provisions to securely collect your data.


We reserve the right to send you customary business communications (i.e. renewal notifications, new product offerings, general system and administrative messages, address confirmations, etc.) without offering you the opportunity to opt-out of receiving them. However, we provide you with the opportunity to elect not to receive other types of communications as follows: Canceling Newsletters. The Website may offer e-mail newsletter. You may cancel participation in any email newsletter by following the instructions at the bottom of each email. Special Offers E-Mail: You may cancel participation in the special offers email by following the instructions at the bottom of each email.

Still have questions?

If you have any other questions about the Website Privacy Policy, please contact us by e-mailing us at address provided in the 'Contact Us' section of the website.